15 Stones support
Focus on one thing at a time.
Need help with the timer, your garden, a subscription, or an installation? Email us and tell us which device you use.
Common questions
How do stones and gardens work?
Each full five minutes of focus earns one point. Completing the whole timer earns one extra point. Every 15 points completes a garden. Stones that have not completed a garden carry over to the next day. “Gardens completed” is your ongoing total.
Where is my Lock Screen timer?
On iPhone, allow Live Activities for 15 Stones in device settings. On Android, allow the app’s Focus countdown notification and choose to show notification content on your Lock Screen. Android manufacturers can display ongoing notifications differently. Your timer continues in the app even if the Lock Screen display is hidden.
How do I manage or cancel a subscription?
On Apple devices, open Settings, tap your name, then Subscriptions. On Android, open Google Play, tap your profile, then Payments & subscriptions. Cancelling stops future renewal; the store controls billing and any remaining access.
Can I recover my progress after reinstalling?
15 Stones keeps data on your device and may back it up using an anonymous Firebase identifier. This identifier is tied to the installation, so reinstalling or moving devices may not restore the same progress. Contact us before uninstalling if you need help preserving your data.
Contact
Email support@myomesh.ca. Please include your device model, operating system, and a short description of what happened. Avoid sending passwords or payment-card details.